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Questions & Réponses

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0

why can't i log in to the wirecolor.com?

I can't log in, I've used multiple browsers I've even logged into fortin and went to the page that way, but it won't give me anything. I even created a new account as it's been a couple days

08/07/2018

FAQ d Bad (130Pts.)

0

I ordered a one time subscription 24 hours later still don't have it.

I ordered a subscirption yesterday at 08:19 am, your email confirmation said I would have it in 15 minutes. My car is ripped apart and I cannot reassemble. 24 hours later I still do not have access to the subscription. You have no contact method except this.

 

Order Summary:

Sales Order Number:

61590

Sales Order Date:

7/7/2018 03:19:42 PM

Please activate or send me the subscription information asap. If you cant do that in the next hour or two refund my purchase price as I have to put the car back together anyway.

0

email copy of my subscription purchase

Can you email me a copy of my subscription purchase receipt pls

0

What happens after I order a token?

Do you guys ship me a key or does it automatically activate?

0

Selected wrong model in Wirecolor.com - now activation key is invalid!

As title says, "Selected wrong model in Wirecolor.com - now activation key is invalid" I accidently selected the hybrid model which I do not have. I got the year correct 2014-2015 but wrong model of Optima. I just received this in the mail about 20 minutes ago. Please help. John

0

Would like to purchase or renew a subsciption

I would like to buy or renew a Gold subscription. When I go to the subscriptions page it only has bronze level. Could you please tell me what I can do?

0

I Cant view my unlocked vehical on wire color from my activation key

I Successfully was able to use my activation key on wire color.com and was able to view my vehicals wireing guide once. Since I have been haveing issues both logging in and when I finally did get logged in I am not able to veiw my 09 nissian sentra with intelligent key wireing guide. I also tried the unlock key again for the same vehical and it said vehical unlocked but it was still locked after the message. Any idea what is going on?

1

Can't Buy Token

Hello, I can't seem to buy a token. I have tried numerous times using my debit card and each time I get an email saying the transaction was unsuccessful. I have verified that card information is correct along with the billing info and it still fails. I also tried PayPal and after checking out it takes me back to wire color without a token, just sends me through the "subscription" page again. Note, on the PayPal checkout i get no verification that the transaction has succeeded or failed. All I want to do is buy a couple tokens for a remote starter challenger install. Any help resolving this problem would be appreciated.

1

Can't buy subscription

I've tried several computers and several different browsers. I've verified the cookie information was correct each time. This website seems broke to me.

02/01/2015

Other cf (130Pts.)

0

subscription

if i purchase a subscription, can i still use the free activation card that comes with every bypass

0

i payd for a token and now what? i never got an activation key. how long do you wait?

I paid for my token and never got anything. How long do you wait?

0

Can you re-activate my account for my correct vehicle?? See below in comments

i SELECTED THE WRONG VEHICLE WHEN ACTIVATING MY ACCOUNT. I SELECTED A 2007 SEBRING AND I HAVE A 2005 SEBRING CONVERTIBLE. CAN YOU RE-ACTIVATE MY ACCOUNT FOR THIS VEHICLE??

1

i purchased a token but it doesnt show on my account?

i purchased a token and it doesnt show up on my account. Also i was wondering if tech support was through you or fortin because it would be nice to talk to someone i can understand!!

07/12/2014