I bought this Flash Link updater along with an EVO-CHRT4 to install in my 2012 Dodge Grand Caravan. I installed the FlashLink Manager 3.62, opened the software, plugged in the Flash Link and that was recognized. The drivers installed on the computer, and the Flash Link updater status was there. I checked for updates (for the Flash Link updater) and it came up with a recommended update. I attempted to flash the update and it never went passed 1% completed. I left it overnight (12+ hours), and nothing. I had to force the program to quit, and re-opened. I cancelled the Flash Link update, was prompted to unplug the unit, then plug back in. The software will find my Flash Link updater, says Hardware 4, Firmware 4.03. If I go back to the prompt to plug in the EVO-ALL with the data link connector, it will not recognize the EVO-ALL (update is cancelled). The connection mode will say By-Pass, and it won't toggle to Remote Start, just goes back to By-Pass. I don't get any lights on the EVO-ALL and I only get a solid red light on the Flash Link. What is wrong with the updater? I have tried a different USB cable, I tried a different computer as well (both run Windows 7). I get power to the 2 middle wires on the data link connector (2.89 volts and 4.96 volts). I can get the EVO-ALL to power up when installed in the van, but it won't remote start (from what I understand, options C1 and D1 are not turned on, so I can't get it to remote start...and I can't check the options with this Flash Link not letting me connect to EVO-ALL).
Beyond this, I am out of ideas...and need help! Thanks.