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2014 Civic PTS take over?

Called twice to get an answer and whatever the tech said did not fix the issue. Compustar 800-S(no option to change rs232 to fortin, not like 6 and 7 series), Evoall, used datalink first, lock once and car will lock/unlock/lock, when pressed unlock one more time, car unlocks. My solution was to hardwire. This is not a problem. Even Dcryptor was successfully programmed and car remote starts no problem, the tech said that Dcrytor was not finished correctly. The tech suggested me to update software and firmware, and he assured that this will fix the issue. Unfortunately, it did not fix any. Hardwired and mentioned problems were fixed. Now the guide #14641 said that module will shut down the car as soon as the driver door is opened. But did not work. Had to press on brake to shut off car. Hardwired door pin wire and did not solve the problem. I understand this is PTS and there is no take over on this car, car shuts off, no problem. I only wanted to ask why openeing door won't shut down car as mentioned on guide #14641 and I will just tell customer that guide is wrong and step on the brake to shut down the car. No takeover.

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