After opening the software and loging in, when I plug the Flash Link Module into my computer, the computer is not recognizing the Flash Link Module.
I have tried with three different computers and I am having no luck.
Of the computers I tried, one is running Windows 11 and two are running Windows 10.
The Windows 11 computer simply does nothing, it doesn't move from the screen saying the PC is unable to detect the Flash Link Updater. On the Windows 10 computers, I get this error message:
If you can't see the screen shot of the error message, it says: "The last USB device you connected to this computer malfunctioned, and windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, your device may not be working properly."
The Service Number on the back of the Flash Link Module is:
002505 087260
Please advise.
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