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starter will not flash says reached its limit

my starter was acting up. tried to reset and update. I tried several times and eventually it said can no longer flash. I have a deisel ram 2500 2015 model. I remember when we set it up the first time there were alot of steps to get it right do to the truck. I have tried to reach out since the day before christmas and have not recieved any response.Please help rest it and assist with new progam. thank you

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