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CX9 not completely turning off.

I have a 2019 CX9 with an EVO-One installed everything works pretty well with the remote start but every so often I have an issue when I park and push the button to turn off the car. The engine stops but the car says the ignition is still on.Pressing the button a few more times usually fixes this but, this morning I had to disconnect the battery on the car because the ignition tamper alarm was set. Any ideas of a fix for this?

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