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EVO-One with THAR-TOY16 Programming stuck at step 7

Hi Fortin support team: Vehicle: Lexus RX350h 2024 (Hybrid vehicle) EVO-One GUIDE: #116181 Rev:20240513 Firmware: both 88.33 & 88.34 EVO-One S/N: 002B04659051 Programming stuck at step 7: The BLUE LED will not turn OFF, The RED LED will not turn ON. Unable to add RFK942. What should I do?

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