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EVOALL not registering car starting on program of module

I have a 2020 Buick Encore GX model. No matter how I configure the module, it will not move from Yellow LED to Red once the car starts (step 6 of guide 77311. Crutchfield sold me this module with the T harness assuring me it will work for a Encore GX model. I only see it is registered to work on a standard Encore model. Could this be the issue? Inompatibility with the GX model?

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