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Is there a known issue with Evo-All and 2010 F-350 Diesel?

I have an Evo-All installed in my 2010 F-350 diesel. It does not seem to function properly. It never flashes park lights, nor does it turn on heated seats and mirrors when it is -20degrees outside. Also, the factory alarm will set off at random when the alarm system (Viper) sends an unlock command. Is this a known issue or do I have a faulty device? Thank you!

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