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Why won't my evo all update?

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I have EVO ALL hardware version 6 service number 001A06122506.  I can't get this to update or work.  I spent good money on this thing and now it's a paper weight.  Any ideas? Please and thank you.
asked Dec 31, 2019 in Chevrolet by Scott Shattuck (160 points)

1 Answer

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This module is 7 years old and can not be updated. It has version 4.09 inside.
answered Jan 3 by Mathieu Bertrand Collin (58,480 points)