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Why won’t the EVO-ALL program in my 2013 Infiniti M37?

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Standalone installation with T harness. I follow the steps exactly as they are written. Step 6 says hold key by start button and step on brake. Step 7 is the exact same process, but the BLUE and RED LEDs should illuminate. The RED illuminates briefly before turning off, and only the blue remains. The rest of the process does not work and the BLUE LED stays solid.

In addition to this, the security/Immobilizer light on my dash is on solid when the car is running. Please, can anyone offer assistance?
asked Feb 18, 2019 in Infiniti by DavidF O'Sullivan (210 points)

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