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EVO-One starts then shuts off after 2 seconds

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2017 Promaster gas standard key.  After remote starting successfully, vehicle shuts off after 2 to 3 seconds.  If it matters, the parking lights flash four times after it shuts down.  Engine supervision selection is the recommended Tach Data-Link only selection.  I've tried all other tachless, etc. settings in section 20 and none of them even start the vehicle.  Remote start is lock/unlock/lock if that matters.
closed with the note: Answered by tech support via email
asked Jan 11 in Ram by p oconnor (160 points)
closed Jan 12 by p oconnor