Software: FlashLink Manager 4.36; Windows 10 Pro x64 version 1809
Hardware: Flash-Link Updater Ver.4, firmware 4.03
FlashLink Manager will not detect my Updater, unless I attempt to initiate a firmware update. Following that process, the firmware update gets stuck at 1%, so nothing happens. Canceling the update just puts me back to square one, with FL Manager stating that it is unable to detect the FL Updater.
The red power light is on, indicating proper power, and I have tried multiple USB ports and cables, even different computers. The Updater driver was installed correctly, and "FES FlashLink Device" appears in my Device Manager with no warnings.
The fact that the unit is detected when I try to update the firmware gives me hope that it is not defective, so can someone show me what I'm missing?