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Cannot unlock 2014 Impala after 3x lock

I have installed an EVO-ALL to my 2014 Chevrolet Impala LT. Supposedly this is compatible with my car. The remote start works like it's supposed to with the 3 x Lock, however you then can't unlock the doors from the outside. The new style Impala doesn't have any exterior door locks. It is not a keyless start car. Please advise. HW V6, FW V 4.18, Manufactured 1/2015, Type 2

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