What is the 12 digit service number written on the back of the EVO?
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If you're only having problems with lock and unlock not working, this is most of the time related to the "Data Key Less" connection between the EVO and the BCM in your center console.
When the EVO receives a negative lock or unlock signal, you should be seeing a Blue light flicker on the unit. A quick and easy test, would be to ground yourself the purple or purple/white of the EVO to see if it makes a difference with your door locks.
with out the special key present I can still start the car.
You will need to contact the advanced keys tech support for this.